Privacy policy

Last Updated: November 3, 2026

Welcome to GrabnBuy (https://grabnbuy.co.in). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use GrabnBuy, we may collect the following information:

Personal Information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

Technical Information:

  • IP address

  • Browser type and device information

  • Website usage data

  • Cookies and similar tracking technologies

We collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and deliver customer orders.

  • To communicate order confirmations and shipping updates.

  • To provide customer support.

  • To process payments and refunds.

  • To improve our website and shopping experience.

  • To prevent fraudulent transactions and unauthorized activities.

  • To comply with applicable legal requirements.

  • To send promotional emails or updates where permitted by law and applicable preferences.

3. Payment Information

GrabnBuy may use third-party payment gateways to process online transactions.

We do not intend to store complete payment card details, such as credit or debit card numbers or CVV codes, on our website servers.

Payment information is handled by the respective payment service providers according to their security practices and privacy policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality.

  • Remember user preferences.

  • Understand website traffic and visitor behavior.

  • Improve the overall shopping experience.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent customers' personal information to third parties.

We may share necessary information with trusted service providers, including:

  • Payment gateway providers.

  • Shipping and logistics partners.

  • Website hosting and technology providers.

  • Analytics and website performance services.

  • Government authorities when legally required.

Such sharing is limited to what is reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online platform or electronic transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, legal compliance, and dispute resolution.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information where legally permitted.

  • Withdraw consent where processing is based on consent.

  • Raise concerns about how your information is being used.

To exercise these rights, please contact us using the email address provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services.

GrabnBuy is not responsible for the privacy practices or content of external websites. We encourage users to review their respective privacy policies.

10. Children's Privacy

Our website is not intentionally designed to collect personal information directly from children without appropriate consent where required by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws.

Any updates will be published on this page with a revised Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: GrabnBuy
Website: https://grabnbuy.co.in
Email: support@grabnbuy.co.in

We appreciate your trust in GrabnBuy and are committed to respecting your privacy.

Team GrabnBuy